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Next Generation Network OSS/BSS Market and Forecast 2013-2018

Published

May 2013

Pages

234

Pricing

Single-user License: $ 2,995 USD
Company-wide License: $ 6,995 USD
Team License (Up to 5 Users): $ 3,685 USD

Keywords

NGN, Next Generation Networks, NGN OSS, NGN BSS, NGN OSS/BSS, Next Generation Operational Support Systems, Next Generation Billing Support Systems, Operational Support Systems, Billing Support Systems

Overview

NGN promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty. However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes.

With research beginning in 2007, the report Next Generation Network OSS/BSS Market and Forecast 2013-2018 provides a comprehensive analysis of drivers and issues related to technical and business aspects of OSS/BSS deployments and developments while forecasting their growth over the next five years.

Technical Overview of OSS and BSS in NGNs: This section begins with an introduction to OSS and BSS and their roles in the operator environment. It explains the various blocks that go into building of the OSS: Network elements, events, alarms and others. It next explains the BSS building blocks: Billing, rating, mediation, charging, customer care and others. This section is followed by the description of prevalent industry approaches like TMN - FCAPS model that are widely followed by operators. The section then analyses the technical impact of NGN on OSS and BSS architectures.

Vendor Analysis: Profiles of vendors offering OSS/BSS products and services for next generation networks. This section first explains the basis of vendor selection including vendor classification, innovative contribution, market leadership position and future growth path. Each vendor is then analyzed in the light of its product and solution portfolio, major implementations, differentiating aspects with other vendors and their future plans. The report includes recommendations to vendors including diversification, best practices, market segment, and solution approach.

Quantitative Analysis and Forecast: This section begins with a detailed explanation of the research methodology. Quantitative analysis includes measurable items such as billing systems, network management systems and their sub-classes (mediation, wholesale billing, retail billing, CRM, revenue assurance, resource management, task management, delivery management, synchronization management) along with geographical segmentation, trends and projections. Importantly, the quantitative analysis assesses the impact of various drivers and issues on the above measurable items, thus forming a logical conclusion of the quantitative discussion in the previous sections.

Note: This section represents a comprehensive forecast including Forecast Methodology by Overall OSS and BSS Software Market, Split by OSS and by BSS separately, by geography (NA, EMEA, CALA, and APAC), and by modular break-up including: Network Planning and Engineering (NPE), Fault Management (FM), Performance Management (PM), Provisioning and Service Activation (PSA), Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD), and Revenue Assurance (RA).

See Table of Contents for complete list of areas covered.

Questions answered in this report include:

  • What are the telecom network operator interests in NGN OSS/BSS?
  • What are the challenges to OSS and BSS implementation?
  • What are the best OSS and BSS approaches for NGN?
  • What are the technologies involved in OSS and BSS?
  • Who are the leading vendors for NGN OSS/BSS?
  • What is the market forecast for OSS and BSS?

Selected Findings

  • Consolidated OSS revenue will realize 1.4 times more than BSS throughout the period
  • Combined NGN OSS/BSS market (software revenue) will reach US$ 54.36 billion globally in 2018 with 13.72% CAGR
  • From component perspective, share of services revenue will increase from a little above 40% to 60% of totals by 2018
  • NA will remain be the top revenue generating zone with 39% market share and APAC will follow with fastest CAGR of 16.82%
  • An OSS platform shift will be triggered by wearable devices(wearable glasses, smartwatch, etc.) and cloud service medium for BSS
  • Among five OSS modular markets, PSA will have the highest market share by 33% but IM will experience the fastest CAGR of 22.14%

Audience

  • Mobile network operators
  • Network and services integrators
  • OSS/BSS products and services suppliers
  • Next generation network infrastructure providers
  • Third party providers of content, commerce, and applications

Companies in Report

013 Netvision, 3 (Hutchison), AAPT, Airtel, Albacom, Alcatel-Lucent, Ascom Network, Testing, Alltel, Alvarion USA, Amdocs, Annies, Antel Uruguay, AOL, Apple, ARTelecom, Ascom, AT & T Dobson, AT & T Edge, AT & T Mobility, AT&T, AT&T Wireless, Augere, AWCC, Axtel Comcel (Voilà), Baikal Westcom Russia, BakCell Azerbaijan, Bandwidth.com, Batelco, Batelco Bahamas, Bell, Bell Aliant, Bell Canada, BellSouth, Communications, Bezeq, Bharti Tele-Ventures, Bouygues Telecom, Brasil Telecom, British Telecom, Broadview, Brocade,BskyB (EasyNet), BSNL, BT, BT Wholesale, Cable & Wireless, CableVision, Caiway, Camtel Cameroon, CAN, CAN Melita, CAT Telecom Thailand, Cbeyond Communications USA, CBOSS, Cellcom, Cellcom Malaysia, CenturyLink, Cerillion, CFE, Charter Communications,China Mobile, China Telecom, China Unicom, Chunghwa Telecom, Cingular, Clearwire, ClearWire USA, Colombia Velcom (MDC) Belarus, COLT, Comarch, Comcast, Comnet, Comptel Corporation, Comverse, Convergys, Cosmote, Covad, Cox Communications, cVidya Inc, Cybercity, Cyta, Czech Telecom, Dell, Deutsche Telecom, Digi, Digicel, Direct on PC, DIRECTV, Dorado Software, Eircom, Elitecore Technologies, Embarq, Equant, Ericsson, Eschelon Telecom USA, ETB, Evolving Systems Inc, Excel Communications, Fair Point, Fastweb, Formula Telecom Solutions, France Telecom, Freenet.de Germany, GCI Communication Corp, Ghanatel, Global Crossing, GO Group, GO Mobile Malta, Golden Lines, H3G, H3G Italy, Hathway, Hewlett-Packard Company, HighDeal, Hot, HTK, Huawei, Hutch, Hutchison, Hutchison Telecom, IBM, Ice, Idea Cellular, Imperial Online, In2cable, Indo Sat, Indonesia Comnet, Indosat M2, Indus Towers, InfoVista, ingTel, Inmarsat, Intec Telecom Systems, Intelco International Telecommunications, Kingston Communications, Korea Telecom, KPN, KT, KTF, LCH.Clearnet, Level 3, LHS, LogNet Systems, M1, Mailtec, Maroc Telecom, Maxis, MCI, MCI WorldCom, Meditel, Melita, Metratech, MindCTI Ltd, Mirant Corporation Mirs, Mobilkom Austria, MobilTel, MobilTel Bulgaria, Motorola, Motricity, MovieBeam USA, MTC, MTN, MTN Etisalat, MTN South Africa, MTNL, MTS, MTS Allstream, MTS Russia, Mycom, MYtv, Nepal Telecom, NetCracker, Netia, Neural Technologies, Nippon Telegraph and Telephone, Nokia, Nokia Siemens Networks, Nomad, Nortel Global, Nortel Networks, NRJ Mobile, NSN, NTS Indonesia, NTT, NTT DoCoMo, Netadmin Systems, O2, O2 Germany, O2 UK, Oi, Omantel, ONO, OpenCloud, OPT-PF, Optus, Oracle, Orange, Orange France, Orange Poland, Orange Slovakia, Orange Switzerland, Orascom, Orbitel, Pacific Bangladesh, Paetec Communications USA, Partner, Pelephone, Pine Telephone, Pipex, Polkomtel, Purcell USA, Qwest, Railtel Corporation, Redknee, Reliance, RFF France, Rogers, SBC, Scarlet Telecom, SensorLogic, SFR, Shaw Cablesystems, Sherburn Telesystems, Silk Telecom, Simfonics, SingTel, SingTel Optus, SK Telecom, SoftBank, Sonatel, Sonera Carrier Networks, Sparkle, Spice, Spirit Telecom, Sri Lanka Telecom, STA Andorra, STC Saudi Arabia, Subex, Swisscom, Synchronoss, T Mobile, Tango Networks, Tata Teleservices, TDC, TDS, Telcordia Technologies Inc, Tele2, Telecom Austria, Telecom Italia, Telecom Malaysia, Telecom Namibia, Telecom New Zealand, Telecommunicoaes de Mozambique, Telefonica, Telefonica Del Peru S, Telefonica S.A, Telekom Malaysia, Telemar, Telenet Belgium, Telewest Broadband, Telfort, Telgua (Claro) Guatemala, TeliaSonera, Telkom SA, Telkomsel, Telstra, TELUS, Teracom, Terrastar, The MTN Group Africa, The US Army, TIM, Time Warner Cable, Time Warner Telecom, Time.com Malaysia, Tiscalli, T-Mobile, T-Mobile Germany, T-Mobile UK, T-Mobile USA, TNSI, Transtel, Trilogy Dominicana (Viva) , Trilogy International Partners, TTI Telecom, Turkcell, twtelecom, Tyco Telecommunications, Telcordia Technologies Inc, Uecomm, UPC, US Cellular, UshaComm, Ventraq (Formerly ACE*COMM), Verizon, Verizon Wireless, Vibo Peterstar, Videotron, VimpelCom Group (Beeline), Virgin Media Business, Virgin Mobile, Vivacom, Vodafone, Vodafone (SFR) France, Vodafone Ghana, Vodafone Spain, Vodafone UK, Voiamo, Volksbank, Vonage, VPIsystems Inc, VTel Holdings, Wana, WANDL (Wide Area Network Design Laboratory), Wateen Telecom, WebNMS, WildBlue Communications, Wind, Xalted, XINTEC SA, You Telecom, Zain Iraq, Zain Kuwait, ZTE, ZIRA

Table of Contents

  • Executive Summary
  • Next Generation Networks (NGN)
  • Introduction
  • NGN in Context
  • Overview
  • Timeline
  • Comparison of NGN with Public Switched and Data Networks
  • NGN Market Drivers
  • Telecom Operator and Vendor Interests
  • Improvement in Access Technologies
  • Reduced Vendor Dependency
  • Return on Investment
  • Challenges for NGN
  • Large Scale Capital Expenditure
  • Operational Challenges
  • Integration of Private Networks and Applications with Public Networks
  • Quality of Service (QOS)
  • National Security and Competitive Policies
  • IP Multimedia Subsystem (IMS)
  • Overview
  • Home Subscriber Server (HSS)
  • Application and Media Servers
  • Call Session Control Function (CSCF)
  • Interconnection Protocols
  • IMS Market Drivers
  • Value-Added Services
  • Transparency in Access
  • Scalability
  • Industry Consortia
  • LTE
  • Conclusions
  • IMS Survey Highlights
  • NGN OSS/BSS: Components, IMS Implications and Frameworks
  • OSS and BSS Functions in Telecom Operator Environment and Market Forecast
  • Network Planning and Engineering (NPE)
  • Fault Management (FM)
  • Configuration Management
  • Accounting Management
  • Performance Management
  • Provisioning and Service Activation (PSA)
  • Security Management
  • Inventory Management (IM)
  • Billing and Customer Care (B&CC)
  • Mediation (MD)
  • Revenue Assurance (RA)
  • Mobility Management
  • Customer Management
  • Terminal Management
  • Challenges for OSS and BSS
  • OSS Challenges
  • Stakeholder Apprehensions
  • Framework to Integrate Customization Demands
  • Smooth Transition from Existing OSS Frameworks
  • Multi-Vendor Co-ordination
  • BSS Challenges
  • SDP: The Shock Absorber
  • TM Forum Solution Framework
  • Key NGOSS Terminology
  • TAM
  • Business Process Framework (Formerly ETOM)
  • SID
  • TNA
  • APIS and Interfaces
  • NGOSS Compliance Tests
  • The NGOSS Lifecycle
  • Advantages of NGOSS
  • Approaches and Technologies
  • Fundamental Concepts
  • Middleware
  • SOA: The Bedrock for SDP and OSS/BSS
  • Service Oriented Application Protocol (SOAP)
  • Web Services (WS)
  • Extensible Markup Language (XML)
  • OSS/BSS Frameworks
  • Telecommunication Management Network (TMN)
  • FCAPS
  • Messaging Formats
  • Simple Network Management Protocol (SNMP)
  • Common Management Information Protocol (CMIP)
  • Enterprise Data Organization Approaches
  • Enterprise Application Integration (EAI)
  • Enterprise Service Bus (ESB)
  • Approaches Towards IMS-Enabling OSS/BSS
  • OSS/J
  • MDA
  • Information Technology Infrastructure Library (ITIL)
  • Emerging OSS/BSS Business (Revenue) Model Analysis
  • Business Model: Trend Analysis
  • Advertising as Business Model
  • Models for Emerging Markets/Areas
  • CSP (Communication Service Providers) in OSS/BSS
  • OTT Model Would Change CSP’s (Communication Service Provider) Role
  • Tiered Pricing for CSP
  • Customer Behaviour Analysis – A Powerful T
  • AOOL
  • BSS Managed Services
  • Strategic Decision Level Focus
  • To-Do for CSP
  • OSS/BSS Market Trend 2013 and Beyond
  • Top OSS/BSS Trends
  • Market Impact Annalysis of Trends on Regional Business Policy
  • Mobile OSS Growth
  • Mobile BSS Innovation
  • Ericsson Case
  • Cloud and Single BSS Solution
  • Vendor Analysis
  • Vendor Landscape Observations
  • Vendor Classification
  • Comprehensive Solution Providing Pure OSS/BSS Vendors
  • Comprehensive Solution Providing Composite Vendors
  • Core Strength Concentrators – BSS
  • Core Strength Concentrators – OSS
  • Vendor Initiatives
  • Total Vendor List
  • AMDOCS
  • CBOSS
  • Cerillion
  • Comarch
  • Comptel Corporation
  • Comverse
  • Convergys
  • Cvidya Inc
  • Dorado Software
  • Elitecore Technologies
  • Ericsson
  • Evolving Systems Inc
  • Formula Telecom Solutions
  • Hewlett-Packard Company
  • Highdeal
  • Huawei
  • IBM
  • Infovista
  • Intec Telecom Systems (CSG International)
  • Lognet Systems
  • Metratech
  • Mindcti Ltd
  • Mycom
  • Netcracker
  • Neural Technologies
  • Opencloud
  • Oracle
  • Redknee
  • Subex
  • Synchronoss
  • TTI Telecom
  • Ushacomm
  • Ventraq (formerly Ace*Com)
  • VPISystems Inc
  • WANDL (Wide Area Network Design Laboratory)
  • WEBNMS
  • Xalted
  • Xintec SA
  • ZTE
  • Telcordia Technologies Inc
  • Nokia Siemens Networks
  • Alcatel-Lucent
  • Ascom Network Testing
  • Zira
  • Case Study
  • Ericsson Ranked #2 in OSS/BSS and SDP
  • Netadmin Systems Monitors World’s Largest LAN
  • AMDOCS Customer Success Story
  • Ericsson Invests as Nokia Siemens Sells Off BSS/OSS Software
  • Netcracker Planning to Demonstrate BSS/OSS Efficiency
  • Ascom Network Testing Enhances TEMS Discovery
  • BSS/OSS Transformation: Absolute Imperatibe in the 4G World
  • Redknee to Acquire Nokia Siemens BSS Business for $52 Million
  • Ericsson Wins Telephony BSS/OSS Excellence Award
  • NGN OSS/BSS Market Forecast Analysis 2013-2018
  • Forecast Methodology
  • OSS and BSS Software Market: Combined vs Split Revenue 2013-2013
  • Combined OSS+BSS) Revenue Forecast
  • Revenue Split: OSS vs BSS Software Market
  • OSS Revenue Split by Platform: Web vs Mobile vs Wireless Device
  • BSS Revenue Split Among Services: Standardized vs Cloud and Centralized
  • OSS Revenue Modular Split: NPE vs FM vs PM vs PSA vs IM
  • BSS Revenue Modular Split: B&CC vs MD vs RA 2013-2018
  • OSS+BSS Revenue Distribution by Regions vs Components 2013-2018
  • Regioinal Distribution: NA vs EMEA vs CALA vs APAC
  • Component Distribution: Licence vs Service vs Maintenance
  • OSS Modular Revenue Distribution in Regions (NA vs EMEA vs CALA vs APAC) vs Components 2013-2018
  • Network Planning and Engineering (NPE)
  • Fault Management (FM)
  • Performance Management (PM)
  • Provisioning and Service Activation (PSA)
  • Inventory Management (IM)
  • BSS Modular Revenue Distribution in Regions : NA vs EMEA vs CALA vs APAC 2013-2018
  • Billing and Customer Care (B&CC)
  • Mediation (MD)
  • Revenue Assurance (RA)
  • Improper Carrier Billing: MNO’s Revenue Loss vs Sustained Gain vs Brand Impact
  • Total Billing vs Direct Billing Revenue Loss 2013-2018
  • Brand Impact and Sustained Investment Gain
  • OSS/BSS Vendor Ranking 2013
  • Conclusions and Recommendations
  • Recommendations for OSS/BSS Vendors

List of Graphs

  • Figure 1: IMS Architecture Components
  • Figure 2: Percentage Weight Distribution among Three Drivers for Migrating to IMS
  • Figure 3: OSS and BSS Position Graph
  • Figure 4: KABIRA PSA Framework
  • Figure 5: Frameworx Schematic
  • Figure 6: NGOSS Schematic
  • Figure 7: eTOM Framework
  • Figure 8: Operation Domain
  • Figure 9: SID Business Entity Framework
  • Figure 10: NGOSS Lifecycle Management
  • Figure 11: Logical Layers of TMN Framework
  • Figure 12: NGOSS and OSS/J Synchronization
  • Figure 13: TMF/Prosspero Framework
  • Figure 14: OSS+BSS Combined Software Market Revenue 2013-2018
  • Figure 15: OSS vs. BSS Revenue Split 2013-2018
  • Figure 16: OSS vs. BSS Revenue Sharing % Among Totals 2013-2018
  • Figure 17: Platform OSS Revenue (Web vs Mobile/Wireless Device) 2013-2018
  • Figure 18: Web vs Mobile vs Wireless Device Market OSS Revenue 2013-2018
  • Figure 19: Standard vs Cloud and Centralized BSS Revenue 2013-2018
  • Figure 20: Standard vs Cloud/Centralized Consolidated BSS Revenue 2013-2018
  • Figure 21: NPE vs FM vs PM vs PSA vs IM: OSS Revenue 2013-2018
  • Figure 22: NPE vs FM vs PM vs PSA vs IM OSS Market 2013-2018
  • Figure 23: B&CC vs MD vs RA: BSS 2013-2018
  • Figure 24: B&CC vs MD vs RA BSS Consolidated 2013-2018
  • Figure 25: OSS+BSS Revenue Distribution by NA vs EMEA vs CALA vs APAC
  • Figure 26: NA/EMEA/CALA/APAC Market OSS+BSS Revenue 2013-2018
  • Figure 27: OSS+BSS Revenue Distribution by License vs Service vs Maintenance Components 2013-2018
  • Figure 28: Component Market by OSS+BSS Revenue 2013-2018
  • Figure 29: NPE Revenue by NA vs EMEA vs CALA vs APAC regions 2013-2018
  • Figure 30: NA/EMEA/CALA/APAC Regional Market NPE Revenue 2013-2018
  • Figure 31: NPE Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 32: FM Revenue among NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 33: NA/EMEA/CALA/APAC Regional Market of FM revenue 2013-2018
  • Figure 34: FM Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 35: PM Revenue by NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 36: NA vs EMEA vs CALA vs APAC Regional Market PM Revenue 2013-2018
  • Figure 37: PM Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 38: PSA Revenue by NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 39: NA/EMEA/CALA/APAC Regional Market of PSA Revenue 2013-2018
  • Figure 40: PSA Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 41: IM Revenue by NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 42: NA/EMEA/CALA/APAC Regional Market of IM revenue 2013-2018
  • Figure 43: IM Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 44: B&CC Revenue by NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 45: NA vs EMEA vs CALA vs APAC Regional Market of B&CC Revenue 2013-2018
  • Figure 46: B&CC Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 47: MD Revenue by NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 48: NA/EMEA/CALA/APAC Regional Market of MD revenue 2013-2018
  • Figure 49: MD Revenue by License vs Service vs Maintenance Components 2013-2018
  • Figure 50: RA Revenue by NA vs EMEA vs CALA vs APAC Regions 2013-2018
  • Figure 51: NA/EMEA/CALA/APAC Regional Market of RA Revenue 2013-2018
  • Figure 52: RA Revenue by License vs Service vs. Maintenance Components 2013-2018
  • Figure 53: Worldwide Operators Total Billing Revenue vs Direct Billing Revenue Loss 2013-2018
  • Figure 54: Worldwide Operators Direct Carrier Billing Revenue Loss 2013-2018
  • Figure 55: OSS/BSS Vendor Net Profit Margin Trend

List of Tables

  • Table 1: Comparison Chart between NGN, PSTN and PSDN
  • Table 2: OSS/BSS Vendor List
  • Table 3: Impact of Direct Carrier Billing vs Sustained Gain Percentage
  • Table 4: OSS/BSS Vendor Ranks and Net Profit Margin