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Next Generation 9-1-1: Providers and Solutions 2013


September 2013




Single-user License: $ 995 USD
Company-wide License: $ 2,995 USD
Team License (Up to 5 Users): $ 1,995 USD


Next Generation 9-1-1, NG 9-1-1, Next Generation 9-1-1 Applications, Next Generation 911, Next Generation 9-1-1


Next Generation 9-1-1 ( NG9-1-1) is an initiative that targets updating the 9-1-1 emergency service infrastructure in USA and Canada in order to improve public emergency communications services. The Improvement includes adding text messages, images, video and data beside the traditional phone calls for 9-1-1 service.

This report provides information about NG9-1-1 providers. The report presents analysis for each provider including overview, products and services as well as SWOT analysis which introduces strength points, weaknesses, opportunities and threats.

See Table of Contents for complete list of areas covered.


  • Managed service providers, service bureau companies
  • Public safety organizations and governmental agencie
  • VoIP and Internet Infrastructure as a Service (IaaS) companies
  • Wireless service providers: cellular network operators, WiMAX and WiFi
  • Wireless vendors including hardware, software and service providers

Companies in Report

Cassidian, Cincinnati Bell, DDTI, Emergitech, GeoComm, Indigital, Intrado, Redsky, TCS, Zetron

Table of Contents

  • Overview
  • Target Audience
  • Public Safety Overview
  • Public Safety Segments
  • E-911
  • Wireless-911
  • VoIP-911
  • Public Safety Answering Point (PSAP)
  • Next Generation 9-1-1
  • National Emergency Number Association
  • NENA I3 Architecture Framework
  • What is NG-911
  • Importance of NG-911
  • NG-911 Benefits
  • Next Generation 911 System Building Blocks
  • Emergency Service IP-Network (ESINET)
  • Databases and Data Management
  • Security
  • GIS
  • Customer Premises Equipment
  • NG-911 Challenges
  • Need for Open-Architecture Network
  • Privacy
  • Cost
  • Providers and Solutions
  • TCS
  • Intrado
  • Redsky
  • Indigital
  • Cincinnati Bell
  • Cassidian
  • Zetron
  • Emergitech
  • Geocomm
  • DDTI