Section Menu

Machine-to-Machine (M2M) Business Case: Solutions, Business Models, and ROI by Industry Vertical


September 2013




Single-user License: $ 1,995 USD
Company-wide License: $ 4,995 USD
Team License (Up to 5 Users): $ 2,995 USD


M2M, Machine to Machine, Machine to Machine Communications, M2M Business Case, M2M ROI, M2M Business Plan, M2M Case Studies


The Machine-to-Machine (M2M) market is seen as the future for wireless revenue growth with various reports touting market size to reach 50 billion connections by 2020. However, the current market is still under 100 million connections.

Since M2M is not the only service for telecom carriers, rather it is not their core service; strategies adopted for M2M cannot be studied on stand-alone basis. The strategies have to be evaluated in context with other strategic initiatives taken by the companies. Hence, over-all strategies have also been discussed in this write-up.

This research provides analysis of the business case for M2M from the industry vertical or market segment perspective including specific cases within Healthcare, Vending, Petroleum (Oil & Gas and Propane), and Fleet Management. The report includes business model analysis, technical solution evaluation, and ROI assessment.

The expansion of M2M beyond its roots in utilities and manufacturing industries into many different enterprise operations has opened a host of new opportunities across the entire ecosystem. Furthermore, various enterprise companies in new industries are making plans to leverage M2M in processes that represent a major shift beyond previous implementations.

The information in this report is very valuable to industries/segments address as they assess the M2M business case as well as the M2M service providers as they seek to optimize their respective M2M offerings.

See Table of Contents for complete list of areas covered.


  • Mobile network operators
  • Systems integration companies
  • Enterprise companies of all types
  • Investment and M&A companies of all types
  • M2M equipment and service providers of all types

Table of Contents

  • Executive Summary
  • M2M Market Overview
  • The Business of M2M
  • Operators Business Models for Selling M2M
  • M2M Standards
  • Open Geospatial Communications
  • Internet Engineering Task Force (IETF)
  • Third Generation Partnership (3GPP)
  • TIA
  • Oasis MQTT (Message Queuing Telemetry Transport)
  • TR50
  • Constrained Device Application Layer Protocol (COAP)
  • The M2M Ecosystem
  • Mobile Operators & Mobile Virtual Network Operators
  • Distributor
  • Design Labs
  • Application Enablement Platform (AEP) Vendors
  • 2 Key Benefits of AEP
  • Device Vendors
  • Chipset Vendor
  • Declining Chipset Costs
  • Sydney Integrators
  • Device Management
  • Device Management Vendors
  • Vertical Segments Overview
  • Healthcare
  • Automotive
  • Retail
  • Payments
  • Vending
  • Transportation
  • Government
  • Asset Management
  • Fleet Management
  • Asset Tracking
  • Business Case
  • Produce Use Case
  • Solutions Overview
  • Business Model
  • Architecture
  • ROI
  • Summary
  • Health Care Use Case
  • Solution Overview
  • Ecosystem
  • Business Model
  • ROI
  • Summary
  • Vending Use Case
  • Solution Overview
  • Ecosystem
  • Business Model
  • Vending Revenue Model (Vending Company)
  • ROI
  • Summary
  • Oil and Gas Industry
  • Solution Overview
  • Ecosystem
  • Business Model
  • ROI
  • Summary
  • Propane Monitoring
  • Solution Ecosystem
  • Business Model
  • Architecture
  • ROI
  • Summary
  • Fleet Management
  • Overview
  • Solution Ecosystem
  • Business Model
  • Architecture
  • ROI
  • Summary

List of Graphs

  • Figure 1: M2M Architecture
  • Figure 2: Text Message Notification
  • Figure 3: Sample Revenue Distribution between Operator and Partner
  • Figure 4: Photo of Pepsico's Social Vending Machine
  • Figure 5: Diagram of UHF Architecture

List of Tables

  • Table 1: Mobile Operators using Jasper's M2M Platform
  • Table 2: Oil and Gas Use Case Financial Model
  • Table 3: Propane ROI