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Next Generation Network OSS/BSS Market and Forecast 2014 - 2019

Published

October 2014

Pages

205

Pricing

Single-user License: $ 2,995 USD
Team License (Up to 5 Users): $ 3,995 USD
Company-wide License: $ 6,995 USD

Keywords

NGN, Next Generation Networks, NGN OSS, NGN BSS, NGN OSS/BSS, Next Generation Operational Support Systems, Next Generation Billing Support Systems, Operational Support Systems, Billing Support Systems, SDN, NFV, Virtualization, Cloud Apps

Overview

Telecommunication service providers are adopting next generation OSS/BSS systems for many reasons including integration with new IP-based frameworks, emerging applications, and the need to deal with customer service and retention. Other factors include the need for network operators to rationalize legacy systems into common support frameworks while they simultaneously seek differentiation factors from one another. One challenge is that this is all happening while carriers roll-out increasingly complex (at the network and service provider level) products and services.

Building upon Mind Commerce research and analysis that began in 2007, Next Generation Network OSS/BSS Market and Forecast 2014 - 2019 evaluates the technical and business drivers for next generation OSS/BSS adoption and growth, deployment and operational issues, and provides quantitative analysis with forecasts for anticipated growth through 2019.

The report covers Next Generation Networks (NGN) in fixed and mobile telecommunication and OSS/BSS for telecommunications. It will cover OSS/BSS solution developers, consultants, network operators and system integrators. The markets covered are North America, EMEA, CALA and APAC.
It also covers historical financial data of 2013 and data of earlier developments since the inception of various technologies in telecommunication services.

Questions answered in the report include:
• What changes will take place in OSS/BSS vendor landscape?
• What kind of business growth is expected in the OSS/BSS market?
• How will NGN affect current OSS/BSS architecture and its modules?
• What is Frameworx and how does it drive next generation OSS/BSS?
• What will be the global market scenarios for next generation OSS/BSS?
• What is next generation OSS/BSS and how it different from legacy OSS/BSS?
• What kind of transformation will take place in legacy OSS/BSS to next generation?
• What will be the implications of next generation networking on operating and managing telecom business?
• What are the impacts on managed and cloud services from social media, business intelligence and related analytics?
• How next generation networks and relevant next generation OSS/BSS is changing business dynamics of current legacy OSS/BSS market?
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Target Audience

• SDN solution providers
• Network and services integrators
• Cloud and virtualization companies
• Fixed and mobile network operators
• OSS/BSS products and services suppliers
• Next generation network infrastructure providers
• Third party providers of content, commerce, and apps

Report Benefits

• Detailed market forecasts for 2014 to 2019 for OSS/BSS
• Technical evaluation of OSS and BSS in next generation networks
• Quantitative analysis for legacy vs. next gen OSS/BSS through 2014
• Understand the market dynamics regarding legacy vs. next generation
• Understand the drivers and timing for evolution to next generation OSS/BSS
• Identify technologies and standards supporting solutions for next generation OSS/BSS
• Identify companies and their services, products, and solutions for next generation OSS/BSS
• Recognize the opportunities for next generation OSS across many different service, solution and product categories
• Identify market potential by service for managed/cloud, COTS, convergent billing, consulting, BI, analytics, and CRM

Companies in Report

• Amdocs
• CBOSS
• Cerillion
• Comarch
• Comptel
• Comverse
• Convergys
• cVidya
• Dorado Software
• Elitecore Technologies
• Evolving Systems Inc
• Formula Telecom Solutions
• Hewlett-Packard Company
• HighDeal
• Huawei
• IBM
• InfoVista
• Intec
• LHS
• LogNet Systems
• MetraTech
• MindCTI Ltd
• Mycom
• NetCracker
• Neural Technologies
• OpenCloud
• Oracle
• Redknee
• Subex
• Synchronoss
• Telcordia (Ericsson)
• TTI Telecom
• UshaComm
• Ventraq (Formerly ACE*COMM)
• VPIsystems Inc
• WANDL (Wide Area Network Design Laboratory)
• WebNMS
• Xalted Networks
• XINTEC SA
• ZTE

Table of Contents

1.0 INTRODUCTION 11
1.1 STUDY GOALS AND OBJECTIVES 11
1.2 SCOPE OF THE REPORT 12
1.3 DEFINITIONS IN REPORT 12
1.4 ACRONYMS 12
1.5 COMPANIES IN REPORT 13
1.6 INTENDED AUDIENCE 15
2.0 EXECUTIVE SUMMARY 16
3.0 NEXT GENERATION NETWORKS OSS/BSS 17
3.1 DEFINING NEXT GENERATION NETWORKS (NGN) 17
3.2 WHAT DIFFERENTIATES NGN FROM EXISTING NETWORKS? 18
3.2.1 COMPARISON OF NGN WITH PUBLIC SWITCHED AND DATA NETWORKS 18
3.2.2 DIFFERENTIATING CHARACTERISTICS OF NGN 19
3.3 NGN MARKET DRIVERS 20
3.3.1 TELECOM OPERATOR AND VENDOR INTERESTS 20
3.3.2 IMPROVEMENT IN ACCESS TECHNOLOGIES 22
3.3.3 REDUCED VENDOR DEPENDENCY 22
3.3.4 RETURN ON INVESTMENT 23
3.4 CHALLENGES FOR NGN 25
3.4.1 LARGE SCALE CAPITAL EXPENDITURE 25
3.4.2 OPERATIONAL CHALLENGES 26
3.4.3 INTEGRATION OF PRIVATE NETWORKS AND APPLICATIONS WITH PUBLIC NETWORKS 27
3.4.4 QUALITY OF SERVICE (QOS) 27
3.4.5 NATIONAL SECURITY AND COMPETITIVE POLICIES 28
3.5 CHANGES TO CURRENT CARRIER BUSINESS MODELS 29
4.0 LEGACY OSS AND NEXT GENERATION OSS/BSS 30
4.1 THE ROLE OF OSS/BSS IN TELECOM SERVICES 30
4.2 WHAT IS NEXT GENERATION OSS/BSS? 32
4.3 LEGACY OSS/BSS VS. NEXT GENERATION OSS/BSS 33
4.3.1 DIFFERENTIATION IN LEGACY OSS VS. NEXT GENERATION OSS/BSS 34
4.3.2 LEGACY BSS VS NEXT GENERATION OSS/BSS 34
4.4 STAKEHOLDER APPREHENSIONS ABOUT THEIR ROLES IN NGN 36
4.5 MANAGED SERVICE MODEL FOR OSS/BSS 38
4.6 OVERVIEW OF LEGACY AND NEXT GENERATION OSS ARCHITECTURE 38
4.7 LEGACY OSS ARCHITECTURE 40
4.7.1 TELECOMMUNICATION MANAGEMENT NETWORK (TMN) 41
4.7.1.1 TMN 4-layer model applicable within OSS 43
4.7.2 NETWORK MANAGEMENT USING FCAPS MODEL 44
4.7.3 NETWORK MANAGEMENT PROTOCOLS 46
4.7.3.1 Simple Network Management Protocol (SNMP) 46
4.7.3.2 Common Management Information Protocol (CMIP) 49
4.8 FRAMEWORX- NEW GENERATION OPERATING SYSTEM AND SOFTWARE (NGOSS) 50
4.8.1 FRAMEWORK TO INTEGRATE CUSTOMIZATION DEMANDS 52
4.8.2 KEY NGOSS TERMINOLOGY 55
4.8.3 TECHNOLOGY NEUTRAL ARCHITECTURE (TNA) 56
4.9 CORE FRAMEWORKS INCLUDED IN TM FORUM FRAMEWORX 58
4.9.1 THE APPLICATION FRAMEWORK (TAM) 59
4.9.2 BUSINESS PROCESS FRAMEWORK (FORMERLY ETOM) 60
4.9.3 INFORMATION FRAMEWORK (SID) 63
4.9.6 APIS AND INTERFACES 68
4.9.7 OSS/J 68
4.9.7.1 Advantages of OSS/J 72
4.9.8 KEY ESSENTIALS ENABLING INTEGRATION OF OSS/BSS COMPONENTS 72
4.9.8.1 Middleware 72
4.9.8.2 Service delivery platform (SDP) 73
4.10 SERVICE ORIENTED ARCHITECTURE (SOA): THE BEDROCK FOR SDP AND OSS/BSS 76
4.10.1 SERVICE ORIENTED APPLICATION PROTOCOL (SOAP) 78
4.10.2 WEB SERVICES (WS) 79
4.10.3 EXTENSIBLE MARKUP LANGUAGE (XML) 80
4.10.4 ENTERPRISE APPLICATION INTEGRATION (EAI) 80
4.10.4.1 Enterprise Service Bus (ESB) 81
4.10.5 MODEL DRIVEN ARCHITECTURE (MDA) 82
4.10.6 INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL) 84
5.0 VENDOR LANDSCAPE FOR NEXT GENERATION OSS/BSS 86
5.1 LEGACY OSS-BSS SOLUTIONS: A MULTIPLE VENDOR MARKET 86
5.2 NGOSS MARKET: PLUG N PLAY 86
5.3 M&A: A STRATEGIC DECISION TO GAIN LEADERSHIP IN NGOSS MARKET 87
5.4 NEXT GENERATION OSS/BSS SOLUTIONS AND OFFERINGS 87
5.4.1 OSS/BSS MANAGED SERVICES 88
5.5 OSS/BSS COTS PRODUCTS 90
5.5.1 OSS/BSS COTS VENDORS 90
5.5.1.1 Comprehensive Solution Providing Pure OSS/BSS Vendors 90
5.5.1.2 Comprehensive Solution Providing Composite Vendors 91
5.5.1.3 Core Strength Concentrators - BSS 93
5.5.1.4 Core Strength Concentrators - OSS 94
5.6 TRANSFORMING LEGACY OSS TO NEXT GENERATION OSS/BSS 95
6.0 NGN OSS/BSS: GLOBAL MARKETS: 2014 - 2019 96
6.1 OSS/BSS: GLOBAL MARKET OVERVIEW 96
6.2 CONSOLIDATED OSS/BSS: GLOBAL MARKETS 2014 - 2019 97
6.3 LEGACY OSS/BSS VS. NEXT GENERATION OSS/BSS MARKETS 2014 - 2019 99
6.3.1 LEGACY OSS VS. NEXT GENERATION OSS MARKET: 2014 - 2019 102
6.3.2 LEGACY BSS VS. NEXT GENERATION BSS MARKET: 2014 - 2019 104
7.0 NGOSS MARKETS BY SERVICES: 2014 - 2019 106
7.1 NGOSS MARKETS BY SERVICES: 2014 - 2019 106
7.1.1 NGO/BSS MANAGED / CLOUD SERVICES: MARKETS THROUGH 2019 108
7.1.2 O/BSS CONSULTING (TRANSFORMING FROM LEGACY OSS TO NGOSS) : MARKETS THROUGH 2019 109
7.1.3 O/BSS COTS PRODUCTS: MARKETS THROUGH 2019 110
7.1.1 O/BSS: CONVERGENT BILLING, CHARGING AND PRICING: MARKETS THROUGH 2019 111
7.1.2 O/BSS: BI, ANALYTICS AND CRM: MARKETS THROUGH 2019 113
8.0 NG OSS REGIONAL MARKETS: 2014 - 2019 115
8.1 CONSOLIDATED OSS/BSS MARKETS BY REGION: 2014 - 2019 115
8.2 NEXT GENERATION OSS/BSS MARKETS BY REGION 2014 - 2019 116
8.2.1 NORTH AMERICA: NG OSS/BSS MARKETS THROUGH 2019 117
8.2.1.1 NGO/BSS Services Market in North America: 2014 - 2019 118
8.2.2 EMEA: NG OSS/BSS MARKETS THROUGH 2019 119
8.2.2.1 NG OSS/BSS Services Market in EMEA: 2014 - 2019 120
8.2.3 CALA: NG OSS/BSS MARKETS THROUGH 2019 121
8.2.3.1 NG OSS/BSS Services Market in CALA: 2014 -2019 122
8.2.4 APAC: NG OSS/BSS MARKETS THROUGH 2019 123
8.2.4.1 NG OSS/BSS services Market in APAC: 2014 - 2019 124
9.0 COMPANIES AND SOLUTIONS 126
9.1 TOTAL VENDOR LIST 126
9.2 COMPANIES AND SOLUTIONS 128
9.2.1 AMDOCS 128
9.2.2 CBOSS 129
9.2.3 CERILLION 135
9.2.4 COMARCH 137
9.2.5 COMPTEL CORPORATION 140
9.2.6 COMVERSE 145
9.2.7 CONVERGYS 147
9.2.8 CVIDYA INC 148
9.2.9 DORADO SOFTWARE 150
9.2.10 ELITECORE TECHNOLOGIES 151
9.2.11 ERICSSON 152
9.2.12 EVOLVING SYSTEMS INC 153
9.2.13 FORMULA TELECOM SOLUTIONS 155
9.2.14 HEWLETT-PACKARD COMPANY 156
9.2.15 HIGHDEAL 158
9.2.16 HUAWEI 159
9.2.17 IBM 160
9.2.18 INFOVISTA 161
9.2.19 INTEC TELECOM SYSTEMS (CSG INTERNATIONAL) 163
9.2.20 LOGNET SYSTEMS 165
9.2.21 METRATECH 166
9.2.22 MINDCTI LTD 167
9.2.23 MYCOM 169
9.2.24 NETCRACKER 170
9.2.25 NEURAL TECHNOLOGIES 173
9.2.26 OPENCLOUD 173
9.2.27 ORACLE 175
9.2.28 REDKNEE 176
9.2.29 SUBEX 178
9.2.30 SYNCHRONOSS 181
9.2.31 TTI TELECOM 182
9.2.32 USHACOMM 182
9.2.33 VENTRAQ (FORMERLY ACE*COMM) 183
9.2.34 VPISYSTEMS INC 184
9.2.35 WANDL (WIDE AREA NETWORK DESIGN LABORATORY) 186
9.2.36 WEBNMS 187
9.2.37 XALTED 189
9.2.38 XINTEC SA 190
9.2.39 ZTE 191
9.2.40 TELCORDIA TECHNOLOGIES INC 193
9.2.41 NOKIA SIEMENS NETWORKS 194
9.2.42 ALCATEL-LUCENT 197
9.2.43 ASCOM NETWORK TESTING 200
9.2.44 ZIRA 202

Figures

Figure 1: Logical Layers of TMN Framework 43
Figure 2: NGOSS Schematic 54
Figure 3: Frameworx Schematic 59
Figure 4: eTOM framework 62
Figure 5: Operation domain 63
Figure 6: SID Business Entity Framework 65
Figure 7: NGOSS lifecycle management 67
Figure 8: NGOSS and OSS/J Synchronization 69
Figure 9: TMF/Prosspero Framework 70
Figure 10: Consolidated OSS/BSS Markets through 2019 99
Figure 11: Legacy vs. NG OSS/BSS Market through 2019 101
Figure 12: Market Dynamics: Legacy vs. NG OSS/BSS through 2019 101
Figure 13: Legacy vs. NG OSS Market through 2019 103
Figure 14: Legacy vs. NG OSS Market Growth through 2019 104
Figure 15: Legacy vs. NGBSS Market through 2019 105
Figure 16: Growth of NG BSS vs. Legacy Market through 2019 105
Figure 17: NG OSS/BSS Markets by Service through 2019 107
Figure 18: Growth of NG OSS/BSS Services through 2019 107
Figure 19: NG OSS/BSS Managed/Cloud Services: 2014 - 2019 109
Figure 20: NGO/BSS Consulting Services: 2014 -2019 110
Figure 21: NG OSS/BSS COTS Products: 2014 -2019 111
Figure 22: NG Convergent Billing, Charging/Pricing Services: 2014 - 2019 112
Figure 23: NG OSS/BSS BI, CRM and Analytics Services: 2014 - 2019 113
Figure 24: Consolidated OSS/BSS Market by Region through 2019 116
Figure 25: NG OSS/BSS Markets by Region through 2019 117
Figure 26: NGO/BSS Market in North America: 2014 - 2019 119
Figure 27: NG OSS/BSS Market in EMEA 2014 - 2019 121
Figure 28: NG OSS/BSS Market in CALA 2014 - 2019 123
Figure 29: NG OSS/BSS Market in APAC 2014 - 2019 125

Tables

Summary Table 1: Consolidated OSS/BSS Market through 2019 16
Summary Table 2: Next Generation O/BSS market by region through 2019 16

Table 1: NGN Benefits and Challenges 18
Table 2: Comparison Chart between NGN, PSTN and PSDN 19
Table 3: Components of BSS 31
Table 4: Components of OSS 31
Table 5: Legacy OSS vs. Next Generation OSS-BSS 34
Table 6: Legacy BSS vs. Next Generation OSS-BSS 35
Table 7: Legacy OSS vs. NGOSS Architecture 40
Table 8: Vendors Providing Managed/Hosted OSS/BSS Services 89
Table 9: Vendors providing Comprehensive OSS/SS Solutions 91
Table 10: Composite Vendors providing OSS/BSS Solutions 93
Table 11: BSS Service Vendors 94
Table 12: OSS service vendors 94
Table 13: Consolidated OSS/BSS Markets through 2019 98
Table 14: Legacy vs. NG OSS/BSS Market through 2019 100
Table 15: Legacy OSS vs. NGOSS Market through 2019 102
Table 16: Legacy BSS vs. NGBSS Market through 2019 104
Table 17: NG OSS/BSS Markets by Services through 2019 107
Table 18: NG OSS/BSS Managed/Cloud Services through 2019 108
Table 19: NGO/BSS Consulting Services through 2019 ($ billions) 109
Table 20: NGO/BSS COTS Products through 2019 111
Table 21: NG OSS/BSS Convergent Billing, Charging/Pricing Services to 2019 112
Table 22: NG OSS/BSS BI, CRM and Analytics Services through 2019 113
Table 23: Consolidated OSS/BSS Market by Region through 2019 116
Table 24: NG OSS/BSS Markets by Region through 2019 117
Table 25: NG OSS/BSS in North America through 2019 119
Table 26: NG OSS/BSS in EMEA Region through 2019 120
Table 27: NG OSS/BSS in CALA Region through 2019 122
Table 28: NG OSS/BSS in APAC Region through 2019 124
Table 29: OSS/BSS Vendor List 127